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  • Contact Us

    The Visa Application Centre in Sri Lanka is opened Monday to Friday

    City Address Postcode Email Helpline number Visa application submission Passport collection
    Sri Lanka

    Level 5, Access Towers, 278 Union Palace, Colombo 2, Sri Lanka.

    Colombo 3 **info.uklk@vfshelpline.com 331

    Monday to Friday

    08:00 - 17:00
    Monday to Thursday
    08:00 - 14:30

    Friday
    08:00 - 11:30
    Monday to Thursday
    15:00 - 17:00

    Friday
    14:00 - 16:00

    **Please send your email enquiries in English. VFS aims to respond within 2 working days, in English only

    Call centre

    Dialog subscribers: 331
    International callers: 0094 773908011
    Calls cost LKR 20/- per minute and + VAT 16.5%+11.5% mobile charges on the total bill

    The call centre provides information in English, Sinhala and Tamil.

    Security

    For security reasons the following items will not be permitted inside the visa application centre or stored on the premises.

    • All battery operated or electronic gadgets such as cameras, audio/video cassettes, compact discs, MP3s, floppies, laptops, or portable music players.
    • All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application related papers would be permitted.
    • Sealed envelopes or packages.
    • Any inflammable item such as matchboxes/ lighters/ fuel.
    • Any sharp objects such as scissors, pen knives or nail filers.
    • Weapon or weapon like objects or explosive material of any kind.


    Other items may be prohibited based on security staff discretion.

    Please note: The visa application centre is unable to store prohibited items. Applicants should make other arrangements to store their belongings before they enter the visa application centre.

    Disabled access

    If you require assistance, please ask security staff at the entrance to the visa application centre.

    • A temporary ramp will be positioned at the entrance of the visa application centre for wheelchair users.
    • Wheelchairs are available at the visa application centre.
    • A friend/relative may accompany a customer with a disability.
    • A lift is available in the visa application centre for use by disabled customers.
    • There are no parking facilities.
    • There are no disabled toilet facilities.


    Public holiday closures

    The Visa Application Centre in Sri Lanka will be closed on the following days in 2010:

    Date Day Holiday
    1 January Friday New Year's Day (UK public holiday)
    14 January Thursday Tamil Thai Pongal Day
    4 February Thursday National Day
    2 April Friday Good Friday (UK public holiday)
    5 April Monday Easter Monday (UK public holiday)
    14 April Wednesday Sinhala and Tamil New Years Day
    27 May Thursday Wesak Full Moon Poya Day
    28 May Friday Queen's Birthday (UK Privilege Holiday)
    25 June Friday Poson Full Moon Poya Day
    10 September Friday Id-ul-Fitr
    5 November Friday Deepavali
    27 December Monday Christmas Monday (UK public holiday)
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