VFS operates a call centre to answer your questions about the visa application process.
The call centre cannot provide immigration advice, and cannot give you any information about the progress of your application after it has been sent to the UK Border Agency. To find out how your application is progressing, see the Track your application
Calls cost LKR 20/- per minute and + VAT 16.5%+11.5% mobile charges on the total bill
The call centre provides information in English, Sinhala and Tamil.