VFS operates a call centre to answer your questions about the visa application process.

The call centre cannot provide immigration advice, and cannot give you any information about the progress of your application after it has been sent to the UK Border Agency. To find out how your application is progressing, see the Track your application page.

Dialog subscribers: 331
International callers: 0094 773908011
Calls cost LKR 20/- per minute and + VAT 16.5%+11.5% mobile charges on the total bill
The call centre provides information in English, Sinhala and Tamil.

UK Visa Application Status Service: + 94 11 539 0698

Calls are charged at local or STD rates depending on your location.

All the information provided about the status of your application is supplied and approved by Visa Section staff and is available in the following languages: English and Tamil. Written enquiries about the status of your visa application should be sent to: Chennai.visaenquiry@fco.gov.uk

Please note: Calls received at the UK Border Agency at the British High Commission will be re-directed to the call centre.